Thursday, May 11, 2017

Victorson from US

Our family of 3 recently moved to Minato-ku, Tokyo.  We were only given a month to stay in the corporate housing and were required to secure a permanent accommodation.  It was challenging to find a place that met our needs and budget (i.e. musical instruments, walking distance to the office, close to a park, etc).  A colleague provided Harada-san’s contact information.  After an initial introduction via email and providing high level specification of our requirements, Harada-san came back to us not only on the same day but within a couple of hours and recommended several potential places.  What a great start!
In my book, a good agent is proactive and works to obtain the client’s needs.  Harada-san is much more.  Having some time living in the U.S., Harada-san is understanding, compassionate, hospitable, and relatable to the needs of an ex-pat family.  When visiting the recommended places, Harada-san also provides factual information about the neighborhood and the general do’s and don’ts of living in Tokyo, Japan.  As new comers to the country, the information provided was truly beneficial.  Harada-san was a key figure in helping our family secure a place and in the right time when our temporary accommodation was coming to an end.  He expedited the application process to ensure the permanent place is readily available.
Harada-san gives us comfort that, he is not doing his job for the sake of making a commission.  He wants to ensure that clients are satisfied with their selection and addresses any potential issues or challenges.  Our family is truly grateful to Harada-san for his efforts in the process of securing a place we now call home.

Simon from France

Kaz was active and helpful to find an apartment to buy even though my loan situation was uncertain.  In the end it all worked out and we found a nice home.

Tuesday, May 2, 2017

Alen from US

Kaz helped me find an apartment for the second time now. This time around I had more specific requirements and Kaz managed to help me find a great apartment in a very nice area of Tokyo, and was helpful throughout the whole process. I am very happy with my new apartment.

Carollane from Japan

Kaz was able to introduce an apartment close to my work place within my budget, and worked quickly to help me secure it. I saw the description on Sunday, visited the apartment on Monday and signed the contract the following Monday. As my Japanese language skills are not strong, he was able to explain the contract in English and answered any questions I had. I highly recommend him as a real estate agent.

Tuesday, April 18, 2017

Natalie from Australia

"Working with with Kaz at Hikari Home has been a real delight. I came into the agency with what I thought was a clear picture of what I was looking for, however Kaz was able to provide further insights into locations and offer additional suggestions based on my needs. As a newcomer to Tokyo, finding someone you can trust for a local perspective is really invaluable. The process was very smooth, with plenty of translated explanations provided on Japanese documents and requirements. I would like to say a big thank you to Kaz for his patience (I can be very indecisive), and for finding me a new home that is wonderful." 

Yasu and 姜銀姫


Chanjuan Shi from China

Kaz is great agent. As a newcomer to Japan, i had a couple of unexpected situations in apt hunting, but Kaz settled all of them patiently and professionally. Will recommend!

Charles from Canada

Kaz is a very helpful and friendly real estate agent who helped me find a new apartment quickly, and took all of my criteria into account. He showed me 5 different places in one day, and out of those, I was already able to select one that I really liked. He is in constant contact via email, which is comforting to know he has my interests in mind. Kaz has also been very helpful in communications with the landlord in preparation for my initial move. Overall, I highly recommend Kaz's services in finding a new apartment that you will be satisfied with.

Monday, March 27, 2017

Cheng Han from Taiwan

I found Kaz three months before moving to Japan. Through out these three months Kaz always responds promptly to my questions from different housing options (in the early stage ) to later very detailed execution questions ( such as signing and registration). The market is definitely very challenging for foreigners with no/limited Japanese capability. However, Kaz is very femiliar with the market and very experienced in helping foreigners identifying suitable accommodations. I ended up finding a place way out of my expectation.  I would definitely contact Kaz again and would highly recommend him.

Thursday, March 23, 2017

Mark and Debbie from UK

I was connected with Hikari Home through a posting on a residential lettings website. I posted a question to a number of agents regarding the properties that they were listing. Kaz, of Hikari Home, replied very quickly with a number of clarifying questions. Within a few hours we had exchanged details and I was presented with a shortlist of properties to view, all of which met my quite precise criteria.
A few days later we viewed a couple and started the application for the first that we'd viewed. Within a few weeks we were signing contracts and then exchanging keys.
Kaz was patient, responsive and super helpful throughout. He took the time to understand the brief and found appropriate apartments to view, something that was less reliable with other agents. He made sure that I clearly understood the terms of the contracts that I was signing, giving me the confidence to move ahead with my first Japanese apartment.
If I ever find myself again in need to relocate in Tokyo I would not hesitate to go back to Hikari Home, and would definitely recommend to others.