Our family of 3
recently moved to Minato-ku, Tokyo. We were only given a month to stay
in the corporate housing and were required to secure a permanent
accommodation. It was challenging to find a place that met our needs
and budget (i.e. musical instruments, walking distance to the office,
close to a park, etc). A colleague provided Harada-san’s contact
information. After an initial introduction via email and providing high
level specification of our requirements, Harada-san came back to us not
only on the same day but within a couple of hours and recommended
several potential places. What a great start!
In
my book, a good agent is proactive and works to obtain the client’s
needs. Harada-san is much more. Having some time living in the U.S.,
Harada-san is understanding, compassionate, hospitable, and relatable to
the needs of an ex-pat family. When visiting the recommended places,
Harada-san also provides factual information about the neighborhood and
the general do’s and don’ts of living in Tokyo, Japan. As new comers to
the country, the information provided was truly beneficial. Harada-san
was a key figure in helping our family secure a place and in the right
time when our temporary accommodation was coming to an end. He
expedited the application process to ensure the permanent place is
readily available.
Harada-san
gives us comfort that, he is not doing his job for the sake of making a
commission. He wants to ensure that clients are satisfied with their
selection and addresses any potential issues or challenges. Our family
is truly grateful to Harada-san for his efforts in the process of
securing a place we now call home.
