Wednesday, February 24, 2010

Alvin from Shangri La Hotel

Few months until later, I was living inconveniently. Very far from work and very inconvenient train.
But now its all over.

I called the Hikari House and I there, I met an Agent who is so flexible and effective at his work. I asked anything what I like for my new house and he is like he can do anything. He exceeds beyond my expectation and also I can tell he is a nice guy.

Now I am living in a new, convenient and gorgeous apartment at Monzen-nakacho Proud flat III. And I am really proud of it.
Thanks to Mr. Seiya Kato-san for his willing-ful effort.

Sunday, February 21, 2010

Mika from Kawasaki, Japan

Special thanks to Kaz-san (Harada-san) at Hikari Home. His response was very quick and I got an excellent support from him! Kaz-san introduced me the place which met my requirements. He was very patient and thoroughly followed up on all my requests and questions.

I am Japanese but lived overseas for 15 years. I never rented an apartment in Japan. I was looking for a place to live with my French husband in Yokohama/Kawasaki area. I talked with a few other real estate agents before visited Hikari Home. All of them said "We need to check with the owner if he (she) is okay with gaijin (foreigner)." Hikari Home did not say such a thing because it has a special relationship with landlords for foreign renters.

I highly recommend Kaz-san with Hikari Home. We found out that we have a common friend through our conversation!

Sunday, February 7, 2010

Jason from LA

I came to Hikari Home with a tight time frame and not much familiarity with Tokyo. Kaz Harada helped me tremendously. He was attentive with my concerns and offers good advice and support. I went from being very nervous to being very happy in my new home faster than I thought was possible. The entire staff is friendly and very well travelled. I really recommend Hikari Home to anyone, but especially someone who needs help with language. They all understand the challenges in moving to a new country and make you feel very welcome. I appreciated the diligence and top professionalism. Thank you very much.

Jason Reis

Friday, February 5, 2010

Bernard & Michelle from Singapore

Owing to the excellent support from Kinoshita-san and his efficient team, especially Kaz-san, not only did we manage to find a house through Hikari Home, but we were also able to complete the contracting procedures all within one week. Our agent, Kaz-san, was exceptionally attentive to our requirements and went the extra mile to search for our ideal home. The pace of his replies to our emails (usually no more than half a day) was beyond the industry service standard. I say this because this would be the third time that I am moving in Tokyo, and that I have written to several other housing agents in Tokyo prior to engaging Hikari Home, but their responses were often slow (a few days).

While Hikari Homes has an awesome selection of houses for rent, we were initially unable to find one which met all our requirements. Kaz-san was flexible, and agreed to facilitate our search for other houses beyond what Hikari Home was advertising. We then went on to google for houses carried by other websites, and emailed the details to Kaz-san, who promptly followed-up to check with the other companies on the availability of those houses.

The service of Hikari Home is truly impeccable. Kaz-san even facilitated our application for utilities and recommended good house movers for us. The efficiency of Kinoshita-san, Kaz-san and the entire team at Hikari Home enabled us to find a house which matched our requirements in lightning pace. Kaz-san gets our vote for the best housing agent of the month. It is my third move in Tokyo, but by far the most trouble-free. If you have not checked out Hikari Home, give it a shot. Believe me, you will have no regrets.

Bernard & Michelle

Tuesday, February 2, 2010

Rachel From Boston, USA

I didn’t quite believe the stories I had read about how difficult and time-consuming it is to find and rent an apartment in Tokyo – many of them recommended using a Real Estate Agent. Now that I have been through the process, I strongly agree and I highly recommend choosing Hikari Home as your Real Estate Agent!

I was not happy with my short-term apartment and I decided to look for a nicer place. In less than 2 weeks, Kato-san (Seiya Kato) helped me find a place that matched my budget and was located on the subway line I use for my daily commute into work.

Right from the start, Kato-san explained the upfront costs about renting in Japan to properly set expectations and carefully went through the available listings with me, which were all written in Japanese. Once I had decided on a place, Kato-san immediately filed an application and after a few days, once it was approved, he worked instantly to file all the necessary paperwork, sign the rental contract and provide me with the keys. All the time, he kept me in the loop and quickly responded to my emails. Kato-san even helped me set up my utilities contacting the companies, which really was a huge help since I do not speak Japanese.

I would absolutely recommend Hikari Home and Kato-san to anyone looking for a residence in Tokyo! The experience was fast, clear, thorough and best of all, pleasant and friendly! I definitely felt like Kato-san was doing his very best to help me find and move into my new home! I was impressed by his professionalism, responsiveness and attentiveness.

Rachel B. from Boston, Massachusetts, USA.