Monday, December 2, 2019

Amira from Malaysia

I was looking for a house and was in contact with a couple of agents - Japanese and English speaking, but have met several roadblocks that caused me not to proceed e.g. language barrier, delay in responses, the feeling of being pressured to decide on a house. That's when I stumbled upon the positive reviews here at Hikari Home and decided to pop over for a visit.

After our initial meeting, Kaz was consistent about following up to make sure that we've the documents ready to proceed. Setting up an appointment just a few days prior was possible. He looks up the houses that we've already seen online and keen on viewing and shows the possible properties we can look into through the database in his computer. If a property is likely not going to work out, he clearly advised and communicated why.

We visited a few houses within a day. In the visits, Kaz did not impose his thoughts on the house, rather asked what we thought of it and let us decide for ourselves. We decided on one at the end of the visit.

Kaz knew that we were in a rush. With his help and orchestration, we were signing the contract after less than 10 days of the visit!

TLDR; the communication is seamless, the responses are quick, the whole process is transparent, there is no pressure.

Thank you Kaz and Hikari Homes!

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